Refund policy
Return & Refund Policy
We want you to shop with confidence at Mabett. If you’re not satisfied with your purchase, please review the policy below.
30-Day Returns
You may request a return within 30 days of delivery.
Returned items should be in their original condition and include all parts, accessories, and packaging. Items that are significantly used, modified, improperly installed, or damaged after delivery may not qualify for a full refund.
Please contact us before sending any product back.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, missing parts, or incorrect, please contact us with your order information and photos or videos of the issue.
Once confirmed, Mabett will provide an appropriate solution, which may include replacement parts, a replacement product, a prepaid return label, or a refund.
Non-Defective & Large-Item Returns
For returns that are not related to a product defect, shipping damage, or an error on our part, the customer is responsible for return shipping costs.
This includes returns due to change of mind, ordering the wrong product, or no longer needing the item.
For oversized or large-item products, return shipping costs may be significantly higher than standard parcel shipping. Customers are responsible for these costs when the return is not related to a confirmed product issue.
Fitment & Installation
Many Mabett products are designed for specific vehicle years, trims, or configurations. Please review the fitment information carefully before ordering.
Returns caused by ordering an incompatible product are considered non-defective returns.
Products damaged due to incorrect installation, modification, misuse, or improper handling may not qualify for a full refund.
Refunds
Once your return is received and inspected, we will notify you of the refund status.
Approved refunds will be issued to the original payment method. Processing time may vary depending on your bank or payment provider.
Contact Us
Please contact Mabett Customer Support before starting a return.
Include your order number and any relevant photos or videos so we can assist you as quickly as possible.